Privacy Policy for Website
www.tinytrailsearlylearning.com.au
This Privacy Policy (hereinafter referred to as the “Privacy Policy”) describes how Tiny Trails Early Learning (ABN 25 679 345 307) collects, uses, stores, and protects your personal information when you use our website (hereinafter referred to as the “Website”).
The Website is located at:
www.tinytrailsearlylearning.com.au
The former websites www.cloverdaleeec.com.au and www.smallfriendsfalcon.com.au are now owned and operated by Tiny Trails Early Learning and may redirect to or link to this Website.
Tiny Trails Early Learning operates early childhood education services including Tiny Trails Falcon and Tiny Trails Belmont.
We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy applies only to this Website. If the Website contains links to other websites or applications, this Privacy Policy does not apply to those external websites.
By using this Website, you acknowledge that you have reviewed this Privacy Policy and consent to the collection and use of your information as described.
If you do not agree with this Privacy Policy, please do not use the Website.
1. Definitions
“Company IP” includes the contents, layout, design, colours, appearance, graphics, logos, branding, and imagery of the Website as well as all copyrights, trademarks, trade secrets, patents, and other intellectual property contained in the Website.
“Content” means any text, images, audiovisual content, or other information published on the Website.
“Effective Date” means the date this Privacy Policy comes into force.
“Items” means the Website, Content, and Materials collectively.
“Materials” means any documentation, information, or resources provided by Tiny Trails Early Learning through the Website.
“Parties” means both you (the user of the Website) and Tiny Trails Early Learning.
“Personal Information” means information that identifies or could reasonably identify you, including but not limited to your name, email address, phone number, or other contact information.
“Product” or “Website” means the website www.tinytrailsearlylearning.com.au and all associated pages, including pages relating to Tiny Trails Falcon, Tiny Trails Belmont, and any other services operated by Tiny Trails Early Learning.
“Third Party Links” means links or references to websites not controlled by Tiny Trails Early Learning.
“Us,” “We,” “Our,” or “the Company” refers to Tiny Trails Early Learning (ABN 25 679 345 307).
“You” or “Your” refers to the user of the Website.
2. Interpretation
In this Privacy Policy, unless the context otherwise requires:
Words referring to one gender include every other gender.
Words referring to a singular number include the plural, and vice versa.
Words referring to a person include companies, organisations, and legal entities.
Headings are included for convenience only and do not affect interpretation.
Each party must take reasonable steps necessary to give full effect to this Privacy Policy.
3. Types of Information Collected
When you use the Website, we may collect certain information from you.
a. Information collected automatically
We may collect technical information through tracking technologies such as:
browser type
device type
IP address
pages visited
time and date of visits
browsing behaviour on the Website
This information helps us improve the Website and user experience.
b. Information you provide voluntarily
We may collect information that you voluntarily provide when you:
submit an enquiry or contact form
request information about enrolment
subscribe to newsletters or communications
contact us by email or phone
This information may include:
name
email address
phone number
child enrolment enquiry information
any other information you choose to provide
c. Childcare enquiries
When parents or guardians enquire about enrolment at Tiny Trails Falcon or Tiny Trails Belmont, additional information may be provided voluntarily, such as:
child’s age
preferred start date
care requirements
This information is used solely to respond to your enquiry or manage enrolment enquiries.
We do not intentionally collect personal information from children directly through the Website.
4. Cookies
Cookies are small files stored on your device that collect information about your browsing behaviour.
Cookies help us:
understand how visitors use the Website
improve website functionality
customise user experience
Most browsers accept cookies automatically, but you can modify your browser settings to refuse or delete cookies. Doing so may affect some functionality of the Website.
5. How Your Information Is Stored
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Security measures may include:
secure website hosting
restricted administrative access
password-protected systems
secure email systems
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
6. How Your Information Is Used
We may use your personal information to:
respond to enquiries
provide information about our early learning services
manage childcare enrolment enquiries
communicate with parents or guardians
improve the functionality of the Website
provide customer support
send updates or newsletters (where you have opted in)
We will not sell or rent your personal information to third parties.
7. Disclosure of Personal Information
We may disclose your personal information where necessary:
to staff managing enquiries or enrolments
to trusted service providers assisting with website hosting, IT systems, or communications
where required by law or legal process
Any third-party service providers are required to handle your information securely.
8. Merger, Sale or Restructure of the Business
Tiny Trails Early Learning may undergo business restructuring, merger, or sale.
If this occurs, personal information may be transferred as part of that process. Any new owner will be required to handle personal information in accordance with this Privacy Policy.
9. Publicly Shared Information
If you post or share information publicly on the Website (such as blog comments or forums, if available), you acknowledge that this information may become publicly visible.
You are responsible for any personal information you choose to share publicly.
10. Email Communications and Opt-Out
If you receive emails from Tiny Trails Early Learning and no longer wish to receive them, you may:
use the unsubscribe link provided in the email, or
contact us directly to request removal.
We will take reasonable steps to process your request promptly.
11. Accessing and Correcting Your Information
You have the right to request access to personal information we hold about you.
You may also request that we correct or update inaccurate information.
To make a request, please contact us using the details at the end of this policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on the Website. Your continued use of the Website after updates are posted constitutes acceptance of the revised policy.
13. Complaints
If you believe your privacy has been breached or you have concerns about how your personal information has been handled, please contact us.
We aim to acknowledge complaints within 7 days and aim to resolve them within 21 days, where possible.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
14. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Tiny Trails Early Learning
ABN: 25 679 345 307
Website: www.tinytrailsearlylearning.com.au
Phone: (08) 9479 7575
Email: info@tinytrailsearlylearning.com.au
Address:
50 Pearl Road
Cloverdale WA 6105
Australia
